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ashxos

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14 years ago

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ashxos

142 Posts

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3049

November 16th, 2012 20:00

NTP Time Synchronization Failed - No Reply

We are getting frequest error messages...

System : CX4-480

Event Code : 0x6004

NTP Time Synchronization Failed - No Reply

Any resolution?

  • christopher_ime

    6 Operator

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    1962 Posts

    603

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    Posted November 16th, 2012 22:00

    Ashish,

    With reference to the block portion of the array, it suggests that either SP A, SP B, or both are unable to reach the specified NTP server via the management interface(s).  Can you first verify that the specified NTP server is still valid.

    1) If you are using Navisphere Manager, the NTP setting (which is a domain setting) is available from the following location:

    File -> Setup Domain -> NTP

    2) If you are using Unisphere

    Domains -> Setup NTP

    Just curious, is this a unified platform?  Does it also include a Control Station and data movers?

  • ashxos

    142 Posts

    603

    0

    Posted November 17th, 2012 00:00

    I have checked the NTP Server IP Addresses and those are proper.

    We have CX4-480 with 2 Datamovers and 1 Control Station.

    I have restarted NTP Settings but still it is giving same error.

  • AnkitMehta

    4 Apprentice

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    1365 Posts

    603

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    Posted November 18th, 2012 10:00

    Monitoring is managed by EMC Celerra (Control Station) or EMC CLARiiON?!