I ordered a TV more than 20 days ago and I was supposed to receive a promo card for my Dell Advantage. I was told on more than one occasion that someone would call me and they never have. I was finally told by a rep that it's going to take another 2 weeks for me to receive it? Why does it take that long to re-send an email. This is the third different time this has happened to me and I've constantly had to call and chat with a rep that has given me wrong info.