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pacoman777
2 Posts
0
2303
December 12th, 2017 08:00
Delayed....again
Hi guys, I ordered an Inspiron 5675 desktop on 12/2 with expedited shipping, and was told 3 days ago that it was going to be delayed for a week. Woke up this morning and received another email saying it'll be delayed until January 8th. I haven't ordered from Dell before, does it usually just take this long? I understand the delivery dates are just estimates but that means over a month for delivery, and that's assuming it doesn't get delayed again...
Ihalterman
13 Posts
1680
0
Posted January 3rd, 2018 15:00
Yep same boat. Especially if it's the power supply with water cooling. Ordered on 12/11 new expected delivery 1/9 to 1/12. It was the same way when I ordered my Alienware 18. They ran out of keyboards.
The weird thing is that Order Modification told me on 12/15 that the part had come in and I could have it by 12/23. On 12/23 they told me it was quality control. Now it's a part shortage again? Shouldn't that have been a priority a month ago when they ran out? I'm hoping it's all just miscommunication but I don't know...
After waiting the full month and now with 5-8 days before delivery I am being emailed that they are "suffering from multiple part shortage and pleas contact order modification." This is literally what I was told 3 weeks ago. Then 2 days later order modification told me the part came in. Why am I sill being told to cancel my order after waiting over a month?
Ihalterman
13 Posts
1810
0
Posted January 13th, 2018 06:00
Anyone get an update? I'm now being told they don't have the Radeon GPUs and that it will be Feb 9th
Also still waiting on my 5675. The video card issues I can understand, was hoping to get around it myself by ordering a Dell as I couldn't find a place to sell me a video card that wasn't marked up by 2x or had any in stock on ones that were decently priced. http://mashable.com/2018/01/10/cryptocurrency-gpu-shortage/#m86SH3xHYPqn
Power supply shortage seems like it would be Dells fault. Given the amount of units they sell, and units with these power supplies you would think they would have enough on hand for any spike in sales/holidays.
Also waiting on mine for more than two weeks now:
Ryzen 1700x
16GB RAM
Nvidia 1060 GTX 6GB
ETC
This was listed as shipping in 3-5 days on Dell's site when the order was placed and still listed as such up until about January 5/6th.Ihalterman
13 Posts
1776
0
Posted January 14th, 2018 06:00
When I placed my order, it specifically stated that 78% of these units remained. It's ridiculous. Wouldn't be the first time Dell got in trouble for misleading consumers on their website.
movezig
3 Posts
1680
0
Posted January 2nd, 2018 11:00
I'm in the same boat as you on the Inspiron Gaming Desktop 5675. Supposedly there is a part shortage on the power supply.