When I bought my new XPS 13, it said on the site it was ready to ship in 2-3 business days. What a lie. It’s been 2 weeks and it still hasn’t shipped. They postponed it from Friday to Monday, and now via chat I can see it likely won’t come on Monday. Their estimated dates are a lie. They said in the chat that the laptop isn’t built yet and will take 3-5 business days to finish and 3-5 business days to arrive. Yeah, that won’t be on Monday . So disappointed with Dell. This is my first and last time purchasing with them. I am just hoping the dell XPS is worth it. If it’s garbage quality, then wow. I’ll be really mad. Still don’t know when my order is arriving and it’s arriving super late - Dell . And all the employees I have spoken to lie.