For the second time we have had an order cancelled by Dell and were told we would have to reorder. I am utterly fed up with Dell. This seems to me to be a cashflow scam. Take the money. Cancel the order. Ask the client to reorder, delay the delivery time and hold 2x cash until refund goes through in 5-7 days (or whenever based on how hard you chase them). To be doing this to businesses at anytime is unethical. To be doing this right now is unforgivable.

I very much hope you got your order sorted. Right now the best I can do is caution potential purchasers this is likely to happen to them. It seems it has become "common practice" with Dell.

Poor form Dell, poor form.