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mm12345

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10 years ago

M

mm12345

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December 12th, 2016 01:00

Problems Dell Security Tools Version 1.10 and 1.11.

Hello,

i'm Manuel from Germany and we got a problem with the Dell Security Tool 1.10 and 1.11.

Our Problem:

We got new Notebooks with a Hynx SSD SED and we must use the version 1.10 and above. But when we use this Version we got the Problem that only the english chraracter set , special chrarcters like ä,ö,ü can't be used.


If an user use a special character he can't logon on the preboot authentification.


i hope somebody can help me.


Thanks Manuel

  • Dell-StephenO

    3 Novice

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    Posted December 13th, 2016 14:00

    Hello Manuel,

    I have reached out to a few members on our team that are EMEA based and asked them what they have run into or seen with special characters in the PBA for your region.  I hopefully should hear back from them tomorrow AM.

    Have a good day!

    DELL-Steve O


    Dell-StephenO

    Technical Team Lead - Software International Product Support

    #IWork4Dell