Hello,

Since around 24-48 hours ago our catalogs have been failing to update and parse the catalog file:

RunningProcessing repository information.Attempting to connect to repository.Catalog downloaded successfully.Failed to parse catalog. Please delete and retry again. If issues persists, contact support.Task Failed. Completed With Errors.

There has been no environmental change to our OMEnt instances. We are not using DRM or an external source and is being retrieved directly from 'downloads.dell.com/catalog/catalog.gz'. I have tried to store the catalog.xml file locally at an NFS location also and the same error is returned. 

Older paths to 'dl.dell.com' catalogs continue to work. 

OMEnt version is 4.4.0 (Build 75), there have been no changes over the last 48 hours to this environment. We cannot upgrade to 4.6 yet to 'test'. 

I recall something similar happened in 2025 due to a server side issue during catalog promotion. Is this something similar? Is there a location I can test with that is an older/archived catalog version to verify?

thank you.