Issue is due to the device name missing for the component "Video_Driver_FRYX9_WN32_4.0.1.4_A00.EXE" in the latest dell online catalog which is causing the comparison to fail.
Workaround would be to delete the component from repository and compare it. However, you cannot remove the component directly from dell online as it is read-only, so you may want to create a copy of the dell online catalog and then remove the component. Then use this newly created repository for all the comparisons.
I don't understand how to "create a copy of the dell online catalog and then remove the component. Then use this newly created repository for all the comparisons."
Where is the "dell online catalog" where I can remove the component? I searched for "Video_Driver_FRYX9_WN32_4.0.1.4_A00.EXE" locally and deleted it but still get that error message.
3. On the right hand side of the tab, you will find the "New Dell Online" and click the link to update the latest catalog. This will start the updating the catalog.
Incase if you are not find the "Dell Online" link, the alternative procedure is go to the ftp://ftp.dell.com/catalog/
1. Download the "Catalog.cab" into your local machine.
2. On the Dell Repository Manager, Click on the Application -> Settings -> Source Repository
3. Browse the Catalog.cab file into the Local Repository
4. You will find the "New Source" on the My Repository Tab, Click the link and update your database.
K Sashi
87 Posts
1215
0
Posted December 16th, 2013 23:00
Hi,
Thanks for posting the issue on TechCenter.
Issue is due to the device name missing for the component "Video_Driver_FRYX9_WN32_4.0.1.4_A00.EXE" in the latest dell online catalog which is causing the comparison to fail.
Workaround would be to delete the component from repository and compare it.
However, you cannot remove the component directly from dell online as it is read-only, so you may want to create a copy of the dell online catalog and then remove the component. Then use this newly created repository for all the comparisons.
Thanks,
Shashi