Announcement Banner

scottiedog111

updated

5 years ago

1

2862

February 5th, 2022 08:00

Missing SD Card reader on new computer

I got Inspiron 3891 few months back, with .  I'm trying to use SD card reader for the first time.  The slot seems to be blocked off and I can't pull out dummy panel.  Is that because this machine didn't come with a reader?  Or just it is difficult to pull it out?  I tried pushing it to pop it out and also try to pull out with sharp object.  How can I check the spec to see if it even came with one?  Manual only indicates how to install and remove, I can't find the exact spec.

  • JOcean

    11 Legend

    •

    12621 Posts

    •

    69453 Points

    1575

    0

    Posted February 5th, 2022 08:00

    First of all for your own safety and security please do not post a service tag in the forum.

    The SD reader was an option and if you have it should not be blocked off. Device Manager would have a reference to the reader if you have one. As an alternative you could use an adapter such as one of these.

    I am not a Dell employee...I am forum volunteer

    Serious work on an E5430 and constantly building and working on an i5-6500 Desktop

  • NJDave

    2 Intern

    •

    406 Posts

    1568

    0

    Posted February 5th, 2022 10:00

    To piggyback on what JOcean said, the current version of the 3891 doesn't seem to offer the card reader, and all the images on the product page show the slot covered up. Perhaps this is a blessing in disguise? SD cards plus a USB adapter are easier to organize than a pile of thumb drives, and work the same (bootable etc.). The IOGEAR one (greenish-gold) is tiny, cheap and has been reliable for me.

  • DELL-Cares

    Moderator

    •

    27816 Posts

    •

    664 Points

    1565

    0

    Posted February 5th, 2022 10:00

    Thank you for staying connected. I'm Sushmitha, and I will be assisting you.

    If I have understood correctly, you’re facing an issue with the SD card reader . We will look into this for you right away.  Please find the specifications from the link below 

    https://dell.to/34liczp

     

    https://dell.to/3Jag7VR

     

    https://dell.to/3ou62uK

     


    #IWork4Dell

    For all non-technical issues that require your private data, we must communicate via a private Direct Message
    Dell Partner GEM Program
    , Out of Warranty Support Options, BIS (Bureau of Indian Standards) certificate, Get a copy of your Dell invoice