I've been searching the internet on my issue but can't seem to find anything conclusive.  I have a Dell Inspiron 15 5584 that I bought from Costco less than a year ago.  The biggest problem I have is that sometimes when I boot there is no bluetooth icon and I cannot connect to any bluetooth devices (except wifi works fine).  Under services.msc there are the 3 listings for bluetooth, but no icon in my task bar.  HOWEVER, my current fix is to remove all devices from my usb ports (I repeat, ALL) and sometimes even pull the power cord and boot from battery.  That seems to get bluetooth working every time (knock on wood, knock on my head, don't curse it).  Is my laptop headed for hardware doom?  What is my recourse?

Oh, my biggest secondary problem is related - sometimes I get the black screen of death when I boot.  I use the same process to get the DELL display and then my system logon password display.  i.e., I remove all the connected devices and sometimes even the power cord and boot from battery.

My 3rd problem is that I keep getting errors when I attempt to load the SupportAssist app.  I loaded it when I first bought this laptop but recently it wouldn't work and I received a display that I needed to load it (again).  Now when I run SupportAssist Launcher it fails after notifying me that a new version will be loaded.

A new version of SupportAssist is available and will be installed on the PC.

We were unable to install SupportAssist. Please reboot your PC and try again.

Any serious solutions to the above (other than send it back to Dell) would be appreciated.