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Gridgway

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5 years ago

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Gridgway

5 Posts

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2986

March 5th, 2021 05:00

Bug Check 0x19C

I am getting a bug check on my Inspiron 14 7000.  It's been happening pretty much since new.  It's sporadic and happens mostly overnight.

Looking online my theory is it might be when windows update tries to do stuff in the night.  I think it's to do with having an HDMI monitor plugged in.  But that is all pure guesswork from me.  Dell support have "helped" me make sure that all drivers and the BIOS is up to date.  They have refused to look further.

Anyone got any hints or come across this?

Cheers

Bug Check 0x19C: WIN32K_POWER_WATCHDOG_TIMEOUT

https://docs.microsoft.com/en-us/windows-hardware/drivers/debugger/bug-check-0x19c--win32k-power-watchdog-timeout

  • DELL-Cares

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    Posted March 5th, 2021 05:00

    Hi,I see you’re looking for technical assistance. If you require our help, you could initiate a private/direct message with us, and we’d be glad to assist you.


    #IWork4Dell

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  • Gridgway

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    Posted March 5th, 2021 05:00

    Replied to myself as I forgot to tick the "get an email" box!

  • Gridgway

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    Posted March 5th, 2021 05:00

    Yes, that's what I tried.  It's not conclusive, but it seemed better.  It has also happened during the day, so unfortunately it's not a feasible workround.

  • JOcean

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    Posted March 5th, 2021 05:00

    Have you tried unplugging the external monitor overnight to see if the error continues? This web page has a number of suggestions that may help.

    I am not a Dell employee...I am forum volunteer

    Serious work on an E5430 and constantly building and working on an i5-6500 Desktop