Bought new in Nov22, had small accident, cracked screen and side/back. The laptop is only just 2 months old and Dell do not have parts to repair. I have been waiting for nearly a month, they now say I have to wait another month. They should not be selling the Latitude if there are no parts to repair in a timely manner!!!!!!!  how do I get in contact with someone in Dell who has the copacity to help?