Hi there, I recently purchased an inspiron 3793 and have been using it for about a year. For absolutely no reason at all, the dvd drive has disappeared from file explorer. I have read many forums and fixes and nothing I have tried has worked. 

So far I have: 

tried to fix the problem on the command line.

tried to fix the problem by adding it in the registry using reg edit. 

The drive doesn't show up in the device manager and there has been no event to cause the computer to stop recognising it. 

 

Please can someone give me some suggestions as to what I need to do it's driving me mad!

 

Thank you in advance.