Hi,

My laptop keeps restarting with ePSA Pre-Boot system Assessment. I would continue running through all the required tests (short & thorough test mode) and it would all pass. I'd then Exit test mode to reboot/restart the computer. Then the laptop would attempt to restart but it would return back to the ePSA Pre-Boot system Assessment. I've passed the test over 10 times. 

I've also ran the test without the battery while keeping the laptop plugged in. Everything passed again (minus the removed battery). Upon passing, I'd Exit the test to reboot. Within seconds, the ePSA Pre-Boot system Assessment would run again. I've done this about 3-4 times now with same results. 

I need to download the new BIOS but the laptop doesn't allow me to get passed through the ePSA Pre-Boot system Assessment to log in and get online. Any advice to bypass the never-ending ePSA Pre-Boot system Assessment?