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farizfr

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farizfr

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September 5th, 2021 22:00

G3 3579 firmware fail update

Hi, so i have this problem and still unable to find new solutions on the community

 

So my G3 3579 currently have firmware 0.1.13.0 (03/07/2020) and have critical update according to Dell Update App, firmware 0.1.16.0 and when I try to install , the app said failed to install and same thing when I try it again

Then I try to look it up on windows update and it able to download it and requires me to restart my laptop, so I did. But, after i restart my laptop, the BIOS said "firmware update failed. rebooting your system". and when I get back to windows the critical update is still there and windows will always try to update the firmware whenever I restart/shut down my laptop

Please help

  • X

    XPS_Man

    7 Practitioner

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    2448 Posts

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    11950 Points

    11164

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    Posted September 5th, 2021 23:00

    Update won't install through windows updates, But Microsoft Keeps pushing it. 

    Go to settings > windows updates 

    Pause windows updates. 

    Run the troubleshooter and hide the windows update showing Firmware

    https://m.majorgeeks.com/files/details/microsoft_show_or_hide_updates_troubleshooter.html

    This will sort your windows updates issue. 

     

    Now personally I won't recommend forcing a BIOS update if your machine is out of warranty. Any thing goes wrong and it can brick your Motherboard, so unless you are facing an issue which can be fixed only via BIOS update, please leave  it. 

     

    In order to update BIOS you can try this

    If you have Bit Locker enabled, please disable Bit Locker prior

    attempting an update

     

    Now coming back to BIOS update. 

    1. Try Force update : Download BIOS File and rename it BIOS.exe 

    Open command prompt and navigate to the folder where BIOS.exe is located 

    Run command bios.exe /forceit 

     

    2. Try a BIOS Flash update via USB :  F12 > BIOS flash update 

     

    3. Last option prior seeking a Motherboard replacement from Dell : BIOS Recovery

    Use second method with latest BIOS file downloaded from support site. 

     

  • F

    farizfr

    6 Posts

    11167

    0

    Posted September 5th, 2021 22:00

    *add edit : Currently able to rolling back to previous version of firmware but the problem of keep updating it every restart/shut down is still there

  • F

    farizfr

    6 Posts

    11149

    0

    Posted September 6th, 2021 19:00

    I will stay as for the same version for now, not going to update it as it will be a major concern. Fortunately, the BIOS now stop trying to force update it every restart/shut down

  • M

    mjavo36

    1 Message

    8821

    0

    Posted February 11th, 2022 16:00

    On my case the battery is low. Try charge the battery or replace battery. You can see battery status in bios (F2 on start). In my case my battery is not charged and firmware was not update.

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