Announcement Banner
UNSOLVED

Lmcanup

updated

6 years ago

L

Lmcanup

1 Message

1

267

March 10th, 2021 07:00

Inspiron 7300 screen

We purchased the Inspiron 7300 in December 2020. Shortly after putting it in use, the bottom right of the screen began to come loose. After discussing several times with Dell customer service, we were told the warranty doesn’t cover such issues but that we could pay to send it in for “evaluation” to see if it is a manufacturer error. The repair team states that this is not an issue they’ve seen before so made us responsible for the additional repair charge. I find this unbelievable since this issue happened despite my husband and I treating the new laptop so delicately. Has anyone else had a similar issue?