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cagill

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cagill

2 Intern

54 Posts

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December 16th, 2018 12:00

Inspiron N5010 forgotten system password

I have an Inspiron 15 laptop of which I want to reset to factory specs.  When I turn it on, the Dell logo appears and disappears, then this box appears asking for the system or administrator password.    I have not used the laptop in a while, and I remember changing the password but the password I put in is incorrect.  I have system recovery disks and a repair disk but I do not have a password reset disk.  I do not know if I even made one.  Is there any way I can recover the password?

  • JOcean

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    Posted December 16th, 2018 12:00

    Assuming you mean the password to log into Windows 10 try the following suggestions.

    https://www.top-password.com/knowledge/reset-windows-10-password.html

    I am not a Dell employee...I am forum volunteer

    Serious work on an E5430 and constantly building and working on an i5-6500 Desktop

  • cagill

    2 Intern

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    Posted December 16th, 2018 12:00

    This laptop has Windows 7.  I guess it is the Windows password.  

  • JOcean

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    Posted December 16th, 2018 13:00

    Ok then have a look at this video...it should help.

    https://www.youtube.com/watch?v=Z13fLYiFRCg

    I am not a Dell employee...I am forum volunteer

    Serious work on an E5430 and constantly building and working on an i5-6500 Desktop

  • cagill

    2 Intern

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    Posted December 22nd, 2018 18:00

    When I turn on the laptop, the Dell logo appears then disappears. Then there is a blue box in the middle of the screen, above the box "Service Tag:  XXXXXX:", in the the box "Enter System Password", there is a area to type in, underneath the box "Please type in the system or administrator password and press ."    I have never seen this before. 

    Usually, after turning on the laptop, the Dell logo appears and disappears, then the Windows login screen appears, where the Windows user ID is shown and the area for entering the password.   I don't believe the system or administrator password is the same as the Windows password.  

    I tried hitting F12 for access Boot Options but nothing happens.  

  • Dell-SreejithR

    6 Operator

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    Posted December 25th, 2018 05:00

    Thank you for your message. Looks like this is for a system password.

     

    For my reference, please click on the message tab next to your avatar– click “New Message” & search for my Dell username (Dell-Sreejith R) & send a private message with

    the service tag, registered name & email address. Once the account is verified, I will share the master password.

     

    What is a Dell Service Tag and how do I locate it?

     

     

  • CorneliuC

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    Posted January 29th, 2020 12:00

    Hello,

    I have an Inspiron  N 5010 laptop and I reset the BIOS to the factory settings.  When I turn it on, the Dell logo appears and disappears, then the blue box appears asking for the system or administrator password. I didn't set any password. 

    How can I solve the problem to use my laptop ?

    Can  someone help me ?  

    Thank you.

     

  • z3pola

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    Posted February 1st, 2022 10:00

    i have the same issue now and, i lost system password for dell inspiron n5010 and i don't know how to solve it, can you help please?

  • ejn63

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    Posted February 1st, 2022 10:00

    You need to place a voice call to Dell support.  Upon verification of ownership, they will assist you in unlocking the system.

    Note that the support call will involve a charge -- it will not be a free call.

     

  • DELL-Cares

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    Posted February 1st, 2022 10:00

    Hello, I see you are looking for technical assistance. If you need our help, you can start a Private message with us and we will be happy to assist you.


    #IWork4Dell

    For all non-technical issues that require your private data, we must communicate via a private Direct Message
    Dell Partner GEM Program
    , Out of Warranty Support Options, BIS (Bureau of Indian Standards) certificate, Get a copy of your Dell invoice

  • Priyanka savale

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    Posted July 17th, 2025 03:23

    Mein to laptop on karta hoon to muje system password phuchta hain aur muje system password hi pata nahi hai to mein kya karoon