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Shradul

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8 years ago

S

Shradul

1 Rookie

2 Posts

1

102743

April 27th, 2018 11:00

Laptop keeps going to sleep

 Hello !!

I have an Inspiron 3572 with i7 processor and 8 gb ram bought it in June 17 and when i started using it, it usually went to sleep while using it randomly, but due to some changes or updates the sleep problem went off but gradually the problem went off. Recently i resetted my laptop and the problem returned, i even updated my drivers and the BIOS also but no avail. I also clean installed my windows also.

Kindly help

Thanks in Advance

  • Jesse L (retired)

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    Posted April 27th, 2018 11:00

    Shradul,

    To disable automatic Sleep:
    1. Open up Power Options in the Control Panel. In Windows 10 you can get there from right clicking on the start menu and going to Power Options.
    2. Click change plan settings next to your current power plan.
    3. Change "Put the computer to sleep" to never.
    4. Click "Save Changes"

    Or Follow the steps below.

    Start- Settings- System-Power and Sleep- change the settings here to meet your profile you like. Then, click advanced power settings at the bottom and do the same for the categories on the left hand column. You can set to never have your system sleep.

     

    Jesse L (retired)

  • Shradul

    1 Rookie

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    Posted April 27th, 2018 21:00

    I have already done this change but still it goes into sleep. It even goes into sleep while installing a software.
  • smerritt244

    1 Message

    85695

    6

    Posted January 4th, 2019 07:00

    Magnetic wristband on the right wrist will trigger the sensor into thinking the lid is closed.

  • Alec N.

    2 Posts

    79980

    1

    Posted May 24th, 2019 06:00

    This is correct.  We have brand new Latitudes that are having the same issue.  In our case a user was wearing her FitBit with a magnetic clasp.  This caused the screen to turn off every time she moved her hand over the bottom right hand of the laptop. 

  • karakontis

    1 Message

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    Posted July 10th, 2019 03:00

    Indeed this seems to be the most common issue. I had the same thing and indeed am wearing a magnetic clasp wristband . Thanks for the info!!
  • 73281

    0

    Posted November 22nd, 2019 17:00

    This thing was driving me nuts!!!

    Did a factory reset and reinstalled 1803 after a 1903 upgrade, thinking 1903 was the issue.

    Used process monitor and realized WUDFHOST.EXE was putting the computer to sleep. Couldn´t find  a root cause.

    Renamed wudfhost.exe to wudfhost.exe.old... had some issues doing this.

    Finally.. I found your comment!

    It was a magnetic wristband.

     

    Thank you, thank you, thank you! 

  • 36314

    0

    Posted December 12th, 2019 07:00

    Magnetic wristband, DUH! Why didn't I realize that?

    I think this was my problem. It hasn't happened again since I took my watch off. It has a magnetic wristband.

    Thanks for the easy solution!

  • Witzlaw

    2 Posts

    54424

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    Posted September 10th, 2020 07:00

    I'm not 100% sure this was my own problem, because the computer would go to sleep randomly after I walk away, and because I don't use magnetic jewelry.  Nonetheless, just on the off chance that this really is the problem (perhaps something is wrong with my lid sensor?), I took the following additional steps:  I also edited the power plan to "Do nothing" if I lower the lid, and to "do nothing" if I hit the sleep button.  In other words, I think I may have covered every conceivable situation where sleep mode could be invoked.  Keeping fingers crossed!  --Sandy 

  • hacoll77

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    Posted October 5th, 2020 11:00

    I came to this thread because of the same issues but I don't wear any magnetic jewelry either. I think what is happening in my case is that I occasionally place my iPhone next to the trackpad for my laptop and there is something either in the phone itself or the case for my phone that is triggering sleep mode for my laptop. I don't know if it is a magnet or some kind of signal, but it seems to cause my laptop to go to sleep mode pretty consistently if I place my phone directly on top of any part of it.