Hello,

I have just purchased Kingston 32GB modules (KF432S20IB/32) for ram Upgrade on my 5430 laptop, but when I change existing modules to new ones my computer does not boot up, it does not even boot the bios. Before purchasing I did go through dell manuals looking for supported memory list, but did not find anything only supported module specs. These modules match the specs stated in dell manuals. Is there anything I can do to get the laptop running on these modules? I am sure the modules are ok, since I have purchased them brand new.