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santiago_2010
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May 24th, 2024 00:15
Dell Latitude 5480 hardware problem
so a few days ago my laptop was working completly fine, one day before i went to sleep i turned it off but the next day when i tried turning it on, the power button light would go on like 5-10 seconds and then it would turn off, not a single sound, the screen doesn't give any light, anything, if i plug the charger in it's the same, the charging light goes on for a few seconds until i try turning the laptop on, then it's not charging anymore, i have searched through internet for countless hours a solution, and still nothing, ram is fine, i changed the bios, the battery isn't the problem, it's still the exact same.
also if i connect an aditional Rgb keyboard through USB, and turn the laptop on, the rgbs appear for a few seconds on the external keyboard, but not in the laptop keyboard.
also if i connect an aditional Rgb keyboard through USB, and turn the laptop on, the rgbs appear for a few seconds on the external keyboard, but not in the laptop keyboard.
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Chino de Oro
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Posted May 24th, 2024 04:44
If you can see Dell logo, tapping F12 for one time boot menu and run a diagnostics to detect hardware issue.
If the system does not POST, review this article for troubleshooting https://www.dell.com/support/kbdoc/en-us/000141584/how-to-troubleshoot-a-no-post-issue-on-a-dell-notebook-pc