We have two XPS13's delivered in the last 10 days, both are dropping wireless connections very frequently when connecting to different networks in different locations. It then trys to reconnect to the same SSID, often asking for the password.
Looking at /var/log/syslog, I'm seeing lines suggesting the laptop thinks it is roaming between networks.
Jul 8 16:54:30 mymachine NetworkManager[1088]:
(wlan0): roamed from BSSID AA:BB:CC:DD:EE:FF (MySSID) to (none) ((none))
This is not the case. The AP is approximately 1-2m from the machine in each scenario, connecting on either 2.4 or 5ghz frequencies, the same thing happens on both. I think I've captured a complete drop/reconnect cycle here:
http://www.cfp.co.uk/syslog-export.txt
Both laptops have these specs:
XPS13 model L322X
BIOS A09
> sudo lspci -v [snipped]
01:00.0 Network controller: Atheros Communications Inc. AR9462 Wireless Network Adapter (rev 01)
Subsystem: Bigfoot Networks, Inc. Device 2003
Flags: bus master, fast devsel, latency 0, IRQ 16
Memory at d0400000 (64-bit, non-prefetchable)
Expansion ROM at bfa00000 [disabled] [size=64K] Capabilities: [40] Power Management version 2 Capabilities: [50] MSI: Enable- Count=1/4 Maskable+ 64bit+ Capabilities: [70] Express Endpoint, MSI 00 Capabilities: [100] Advanced Error Reporting Capabilities: [140] Virtual Channel Capabilities: [160] Device Serial Number 00-00-00-00-00-00-00-00 Kernel driver in use: ath9k Kernel modules: ath9k
PPA list is as follows [both laptops up to date via update manager]:
/etc/apt/sources.list:deb http://opensource.dell.com/releases/sputnik/archive precise main /etc/apt/sources.list:deb-src http://opensource.dell.com/releases/sputnik/archive precise main /etc/apt/sources.list.d/canonical-hwe-sputnik-kernel-precise.list:deb http://ppa.launchpad.net/canonical-hwe-team/sputnik-kernel/ubuntu precise main /etc/apt/sources.list.d/canonical-hwe-sputnik-kernel-precise.list:deb-src http://ppa.launchpad.net/canonical-hwe-team/sputnik-kernel/ubuntu precise main /etc/apt/sources.list.d/precise-dell.list:deb http://dell.archive.canonical.com/updates/ precise-dell public /etc/apt/sources.list.d/precise-dell.list:deb-src http://dell.archive.canonical.com/updates/ precise-dell public /etc/apt/sources.list.d/precise-dell.list.save:deb http://dell.archive.canonical.com/updates/ precise-dell public /etc/apt/sources.list.d/precise-dell.list.save:deb-src http://dell.archive.canonical.com/updates/ precise-dell public
The above command failed on my (stock) Dell XPS 13 Developer Edition, due to unmet dependencies.
However, after some great help from the folks on the #ubuntu-uk IRC channel, here's a solution that worked from my LX322x machine (fitted with the Atheros wireless card:
Open a terminal (press CTRL+ALT+T) and type: sudo apt-get install linux-generic-lts-quantal
Then reboot your laptop.
This command installs a newer Linux kernel, with better drivers for the wifi card. I can confirm that all the other features (hotkeys, two finger scrolling etc.) all continue to work on this kernel.
Nothing to add here, just want to get notified if anyone replies with any tips. I have a Sputnik on the way, so want to be ready.
This may or may not be any help, but the firmware on the RT-N56U is very old. If you are able to update it, it may be worth trying to see if that resolves the issue. If it does it could provide a clue.
Jul 12 22:45:42 sputnik NetworkManager[1120]: (wlan0): roamed from BSSID < > (blah network) to (none) ((none)) Jul 12 22:45:53 sputnik NetworkManager[1120]: (wlan0): link timed out. Jul 12 22:45:53 sputnik NetworkManager[1120]: (wlan0): device state change: activated -> disconnected (reason 'supplicant-timeout') [100 30 11] Jul 12 22:45:53 sputnik NetworkManager[1120]: (wlan0): deactivating device (reason 'supplicant-timeout') [11] Jul 12 22:45:53 sputnik NetworkManager[1120]: (wlan0): canceled DHCP transaction, DHCP client pid 2108 Jul 12 22:45:53 sputnik kernel: [ 231.979272] ADDRCONF(NETDEV_UP): wlan0: link is not ready Jul 12 22:45:53 sputnik dnsmasq[2365]: exiting on receipt of SIGTERM
It looks to me that something seriously fails with my wifi. It then goes on to restart and go into a authenticate/deauthenticate loop until it eventually connects.
I just received my L322X Sputnik and have also been experiencing the drops on my Asus RT-N66U, a Verizon 4G LTE router and NAC wifi routers at work. The symptom, wifi tries to connect and eventually asks for the passphrase again. The process continues to repeat.
I'm running an up to date 13.04
Just now I turned off Bluetooth and Wifi connected, so perhaps that's a workaround?
I'm a little confused about the wifi card that's installed. The Sputnik page says it ships with "Intel® Centrino® Advanced-N 6230 802.11 a/g/n" however, the card in the laptop is an "Atheros AR9462"
It seems the Atheros AR9462 might be an issue with current drivers. I haven't modified anything, but I am seeing similar problems with the overall performance of the wireless (particularly stopping mid-download and pausing, then picking up about 40 seconds later and finishing). And this is being about 2-3 meters away from the AP.
I have XPS L322X, with ubuntu and similar problems. When I installed
linux-backports-modules-cw-3.8-precise-generic
it's help a little. So jus "apt-get install linux-backports-modules-cw-3.8-precise-generic" and reboot. It will install a new versio on of the ath9k module.
isleofmandan
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Posted August 16th, 2013 08:00
The above command failed on my (stock) Dell XPS 13 Developer Edition, due to unmet dependencies.
However, after some great help from the folks on the #ubuntu-uk IRC channel, here's a solution that worked from my LX322x machine (fitted with the Atheros wireless card:
Open a terminal (press CTRL+ALT+T) and type: sudo apt-get install linux-generic-lts-quantal
Then reboot your laptop.
This command installs a newer Linux kernel, with better drivers for the wifi card. I can confirm that all the other features (hotkeys, two finger scrolling etc.) all continue to work on this kernel.