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Alienware Aurora R6 clicking noise
So I've looked it up for a bit but I can't find anything definitive on the matter. I'm pretty sure it's coming from the PSU but it doesn't look like anything is colliding with the fan. I'm not sure what it could be.
[View:https://www.youtube.com/watch?v=BPi2P8DspOo:550:0]
Here's a video of the problem. I'm kind of sure it's not a HDD problem but you never know. Anyone have an idea of what it is? It's brand new.
CometusCrimsonion
36 Posts
8259
1
Posted March 14th, 2017 22:00
I've had both an R5 & R6 with the 850W liquid cooled setup and both made similar noises. I'll classify your noise as closer to a "rattle" by my speakers & ears, while my noise was a bit more of a higher pitched tick-tick-tick (like the end of a tie-wrap JUST SLIGHTLY hitting a fan blade or such).
I agree that it also seemed to come from the PSU itself, and also could not find anything obvious causing trouble.
For me, I could put the R6 case on its side (power button to the right, PSU on "top") and the noise in the R6 went away. I didn't test this with the R5 as it was only in my possession for a short time and I didn't experiment with this.
In my new R6, I never worked hard to find the problem as I've replaced the OEM PSU with a 3rd party 80 Plus Certified already. The noise has indeed gone away, but yea, this isn't necessarily unique to you I'd say.
I was going for the better-efficiency/lower-heat/less-fan-noise thing, so I really didn't put any effort into this particular issue. Good luck figuring it out!
FYI, the R5 I tested was from November, R6 from early March in case it helps with anything...
Sorry, but your gonna have to open it up and isolate the noise better than that. It could be anything from a vibrating case part, to a fan, fan bearing, etc.
My Aurora-R6 came with the optional 850w Power-Supply. Even at idle, I hear fans ... lots of fans.
Edited
Dell Rockstar
Microsoft Windows and Apple iOS Developer (Retired)
- Like many of you, I can appreciate a good game-engine.
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It does not make really that noise. However, with the cover off and my ear up to the main Power-Supply fan ... well, I've certainly heard quieter fans. It seems to sound better at higher speeds?
Dell Rockstar
Microsoft Windows and Apple iOS Developer (Retired)
- Like many of you, I can appreciate a good game-engine.
- I answer questions here, but I'm not a Dell employee.
- Consider giving posts you like a "thumbs-up"
- Posting models-numbers and software versions speeds trouble-shooting.
- Click "Mark as Accepted Answer" on any post that answers your question best.Alienware - Rodrigo
9 Technologist
•
4398 Posts
8259
1
Posted April 26th, 2017 08:00
Hi,
For the ones experiencing a noise or clicking problem with their Aurora R6, please send me a PM with your Service Tag so we can look into repair options. To send a PM, hover your mouse to my username and select the "Message" option.
Alienware - Rodrigo
9 Technologist
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4398 Posts
5866
0
Posted April 27th, 2017 15:00
Hi,
Please try it again, it should be showing up now.
Alienware - Rodrigo
9 Technologist
•
4398 Posts
8224
1
Posted November 15th, 2017 06:00
Hello Alienware Community,
As you can all see from this thread, we have had several reported issues regarding clicking, loud pitch, rattling or mechanical type noises on the Alienware Aurora R5/R6 desktop systems. I have seen many of you request assistance by posting on this thread and this thread has become so big that it is a little hard for us to track all of the messages. For all of the ones that have requested assistance and have not been able to PM me or I have not replied to you yet, please create a new thread explaining your issue as detailed as possible. By creating a new thread, me or will be able to see a lot faster and help you resolve the problem. We appreciate your cooperation.