Since this has never worked, have you considered the unit may be defective?  Or have a defective USB cable?  Have you tried different USB ports on your PC?  Do you have other USB devices and do they work? 

Have you considered trying it on a friends PC to see if it will work there? 

Finally, have you contacted the device's vendor?

I purchased the unit with my dell dimension 8300 but dell support tell me that it is the responsibility of avertv the manufacturers. Avertv support has not answered my recent emails and has previously just asked me to ensure my drivers are up to date.

I have no other method of checking the device out and believe that it may be faulty

however both companies seem to be unwilling to accept responsibility

Hi

Did you sort out your AverTV USB 2.0 problem.

I am having the same problem.

Hello

My PC Dimension 8400 want work properly with the external Avertv usb 2.0

I can watch TV, but i can't here any sound.

After uninstalling and  installing the drivers and program it works well but after sometime the sound disapear.

Greatings:manwink:

I too have the same problem with my 8400 (purchased in Dec 04).  Avermedia don't every answer the phone and waiting to get a response back from them and DELL to my emails...

Does anyone know if there is a fix - is this a known issue?  HELP!!!

Message Edited by redfox05 on 01-11-2005 05:42 AM