HSpendlove

updated

12 years ago

0

4967

February 15th, 2015 16:00

corrupt file help

My system is 

System Summary

Inspiron 660
Service Tag

<ADMIN NOTE: Service tag removed per privacy policy>

Express Service Code <ADMIN NOTE: Express service code removed per privacy policy>

Microsoft Windows 8.1 (64-bit)
Build Number 9600
DirectX Version 11
Windows Directory c:\windows
System Directory c:\windows\system32
Maximum OS Memory 128.00 GB

I have a corrupt file and was going to wipe hard drive clean and reset back to factory default. As I am not too computer literate. Do I just do a format then shut down insert USB and turn back on?

any and all info would be grateful.