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July 1st, 2010 17:00

DVD Drive not recognized by BIOS

I have a Dell Dimension 9100 with 4 drives: Hard drive, CD RW,DVD RW and Floppy Drive. I Haven´t done any change on them. The only hardware-related action I did was to upgrade from the initial 512 MB RAM to 2 GB.

The operating system installed is Win 7 Ultimate.

I was going to fresh install Win 7 Pro from a DVD, but when I went into the BIOS, I was surprised it wasn´t listened in boot sequence so I was never be able to boot from my DVD Unit.

I´m a little bit disoriented because I can use both, the CD and DVD from Windows.

I want to add what I found in the devices adminstrator in Conttrol Panel and what is listed in the BIOS Section, hoping can give any clue

Device Administrator:

NEC DVD +- RW ND - 3530A ATA DEVICE
HL-DT-ST CD_RW GCE_8487B ATA DEVICE
Maxtor 6L080M0 ATA DEVICE

BIOS Section:

Boot sequence
1- Onboard or USB CD-ROM Drive
2- Onboard SATA Hard Drive

3- Onboard or USB Floppy Drive

Unknown Device (not present)
Unknown Device (not present)
4- Onboard IDE Hard Drive (not present)
5- USB Device (not present)

 

 

Drives


Diskette Drive
Drive 0: SATA -0...Drive 3: SATA -3
Drive 4: PATA-0,Drive 5: PATA-1
SATA Operation

BIOS Version : 401 (05/25/2005)

I´ve extensively searched on Internet about this and as I can guess it is a Driver-Jumper-Connection setting,  almost read the whole Dell Dimension 9100 Owner´s Manual but it doesn´t have any reference to the Hard Drive, CD, DVD rigth connection-jumper configuration 

Thanks in advance,

I would appreciate any collaboration


P.D: i´m sorry if the post is long but I considered neccesary to give as many data as can help

  • Alexandra_P

    4 Apprentice

    2554 Posts

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    Posted July 1st, 2010 18:00

    If you have both a CD and DVD drive,  likely they're both on the same IDE cable - problem is,  only the drive at the end of the cable is the bootable "primary", and it's usually the CD drive (the one in the top bay).     The DVD would be a secondary, and it won't show up separately in the boot order - but does look like it shows up properly under drives.

    To make the DVD drive bootable, you can either try turning off the CD drive in BIOS (probably PATA-0)  so that the DVD becomes the primary "bootable" drive.   If that doesn't work,  you may have to remove the cable and plug the end into the DVD drive.   This thread may help you - different model, but same idea:

    http://en.community.dell.com/support-forums/software-os/f/3524/p/19262570/19443762.aspx#19443762