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DiamondRose412
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May 30th, 2007 16:00
Factory Settings
I have a Dimension E310/3100. I would like to restore my computer back to factory settings but I don't know how to. I learned that my warranty expired so I cannot contact Dell about this without being charged. Does anyone know how to effectively restore back to factory settings? Thanks in advance
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shesagordie
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46017 Posts
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Posted May 30th, 2007 19:00
DiamondRose412
For XP.
You have Dell's PC Restore by Symantec Utility on the hard drive, that restores the system to factory condition.
How to use the Dell PC Restore by Symantec Utility.
For Vista.
How to Restore a Dell Computer to the Original Factory Configuration for Vista.
Bev.
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Please don't send me questions about your system by DCF Messenger.
Post the issue in the appropriate Board, where they will be answered.DiamondRose412
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Posted May 30th, 2007 20:00
Thanks to both of you for your replies. I have XP and I have just backed up my computer so I plan to use the PC Restore because my computer has been behaving oddly and I've only had it for a year. One more question, I have Optimum Online DSL service. After I reset my computer back to factory settings, do I have 2 reinstall my DSL service? I ask because they didn't provide an installation disk but I do have the modem they provided so do I just plug it back in? I guess I will have 2 call them after I restore my pc but thanks to anyone who answers.shesagordie
12 Elder
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Posted May 30th, 2007 20:00
DiamondRose412
Yes, you will have to reinstall the DSL service and applications, installed after you received it, because the computer will be reverted back it's factory condition.
Bev.
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Please don't send me questions about your system by DCF Messenger.
Post the issue in the appropriate Board, where they will be answered.

jackshack
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Posted May 30th, 2007 18:00
Message Edited by JackShack on 05-30-2007 05:00 PM