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600M
I purchased a DELL 600m laptop approximately a year ago (05-15-04), the laptop is not powering on for about a week now. The problem is when the power is plugged into the laptop it does not transfer power into the computer and the adapter died altogether. I tried to call Tech Support at Dell, after hours waiting and transferring; I got the case number 104-146-268 and was told the total price for mother board is $ 472.71. I looked in internet forums to find a solution; however noticed that many people (100’s) have the same problem. I am still in school and need it to do my homework, but I can not afford to pay more money for the laptop that I am still paying for monthly now. The laptop has passed the warranty by about a month now. It’s unfortunate that the laptop died with only thirteen months of ownership. I am highly disappointed in the product, and feel that I’ve been cheated by a computer giant. I really need the problem fixed; I cannot afford to buy a new laptop. The service tag number is 721MW41 and the express service number is 15361156369. Your speedy respond is much appreciated. Tech support and Dell’s out of warranty department were very unhelpful and willing to help me with my problem. I told them of the 100’s of other people having the same problem, and they wouldn’t acknowledge that there was such a problem. Saying “that if there were a problem, their engineers would know about it”. Well, obviously they don’t listen to their customers.
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