My computer is about a week old and I was using this week to get it setup and ready for school when I ran into this problem. When I was first setting up my Outlook Express that came with it, it was messing up. It would timeout while trying to connect to the Earthlink.net server. I hadn't done much to it then so I went and did a System Restore. That was on day 2 or day 3. This is about day 7 and its acting up in the same way again, and I am noticing that when I try and shutdown my computer after having this problem through Outlook it tries to end ccAPP and does so, but then doesn't shutdown and I have to hold in the button manually.

 

Norton isn't blocking it from connecting because I totally disabled Norton, restarted, and then tried again. Nothing. My dad and I cannot figure it out and we know about computers.

 

Thanks for your help, the little Dell Support icon in my system tray does NOTHING when it "searches" my computer.