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James2k

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9 years ago

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James2k

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October 27th, 2012 09:00

Cypress Touchpad driver XPS 15z Windows 8 (Workaround Solution)

Where is the Windows 8 Cypress TrackPad Driver for the XPS 15z?

Problem: Before upgrading to Windows 8 the Windows 8 Upgrade Assistant would of forced you to removed the Cypress TrackPad Software and Driver before upgrading. After upgrading your XPS 15z to Windows 8, you will then notice that there is no Cypress TrackPad Driver on the Dell Drivers and Downloads Site for the XPS 15z under the Windows 8 section. Instead there is only a Windows 7 Driver.

Dell have quietly marked the A06 2.3.6.26 Version of the Cypress TrackPad driver as Windows 8 compatible but trying to install the A06 Cypress TrackPad Driver normally will give you a incompatibility error like the one below, this is due to the Setup.exe file. A workaround to solve this problem is to perform a manual install of the Cypress TrackPad driver by following the instructions in the answer thread below (see link

This is what will be displayed if you try to install the A06 Cypress TrackPad Driver on the XPS 15z through its normal Setup.exe. The error is slightly misleading as the driver itself works under Windows 8, but for whatever reason Windows 8 identifies the software installer as incompatible and blocks the installation.

To get around this, you can bypass the normal Setup Executable and install the driver and software manually:

http://en.community.dell.com/support-forums/laptop/f/3518/p/19473174/20216716.aspx#20216716

Note: The Windows 7 Driver is listed Windows 8 compatible you can confirm this by checking the driver details and clicking the compatibility tab. The issue being Windows 8 will block the normal Cypress Setup.exe from running due to its software incompatibility checks, this is slightly misleading as the driver itself is completely functional under Windows 8. This issue has been reported to Dell and hopefully will be corrected soon.

If this solution worked for other XPS 15z owners let me know by replying to the thread! If you have any problems or questions feel free to respond to the thread.