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achilles21

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achilles21

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August 16th, 2004 12:00

Dead pixel

My Inspiron 510M arrived just last thursday,
it seems that the unit has a dead pixel on the SXGA+ display.
There's a small black spot on the lower left portion of
the display. I don't think its just a dirt formation.

Is there a minimum number of dead pixels so that dell
will change my display? Is it normal for the a new notebook
to have a dead pixel already on the first usage or I just
got one of those many LCDs with dead pixels?
Is there a possibility that the number of dead pixels
will increase after some time?

Thanks in advance.
  • spiked_martini

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    Posted August 16th, 2004 13:00

    Yes, it's normal for an LCD to have dead pixels on arrival, and no, they don't usually lead to more dead pixels.

    There is a minimum number of dead pixels for replacement... something like 10 over the display, or 5 within a certain area. But if you're in the guarantee period, you can return your notebook for any reason, so usually they'll replace the display for any number of dead pixels within that period. However, you may end up getting a display with 3 dead pixels, so it's up to you whether you want to go that route.

    My notebook has a dead pixel, and while it does bother me a little on occasion, it hasn't impaired my enjoyment of my computer - I don't do graphics work or anything that requires that kind of precision where all of millions of pixels must be displaying perfectly.

  • CSmith06

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    Posted August 16th, 2004 16:00

    I suggest trying it for a few days. It probably won't bother you as much as it did in the beginning. When you're trying it out, though, try your hardest not to concentrate on it, as that can become easy to do.
  • achilles21

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    Posted August 16th, 2004 23:00

    Aside from the dead pixel, I'm also worried
    with the dark portion on my notebook's display.
    There's a darker portion on the lower right
    part of the display. I tried to maximize
    the backlight and as I maximize
    it, the dark portion becomes lighter.

    Is it more on lighting of the display
    (LCD's uneven backlight) or
    the display is starting to burn out?
    Is this normal for a new LCD?

    Thanks in advance.