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Dell Vostro 3568 Intel HD driver problems
So about month ago I bough Dell Vostro 3568 i3 7100U w/ Intel HD 620. Everything working fine except one thing - whenever i try to run some game which uses Directx (for ex. Civilization V or VI) I get freeze, crash and error.
Errors are almost same: DXGI device failed... driver failed, Windows has blocked app from using graphic device..
Already tried repairing DirectX, reinstalling video drivers, updated bios, updating other drivers i found on dell website, but nothing helped. I looked on the internet and found that my integrated Intel HD 620 is capable of running DirectX 12 games.
Please help :(
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DELL-Chris M
Community Manager
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Posted March 2nd, 2017 10:00
Run both of these Computer+Game test and post the results =
Civilization V
Civilization VI
DELL-Chris M (old account)
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