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pp.com

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pp.com

6 Posts

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41162

December 21st, 2007 19:00

how do i re-install "usb root hub"?

i had to format hard drive for some reason (thought I had virus on it, but didn't, another issue...) and have reinstalled system software from the Dell installation disk. everything works but in device manager there is a list of 4 usb root hubs that have a yellow exclamation mark in front of them, so something'smossing. Tried reinstall driver, but Windows couldn't find anything. All USB ports are dead, eg. no device plugged into a usb port is recognised at all.
 
how can I fix?
 
System: Dell Inspiron 6400 with 1 MB RAM, 80 GB HDD, Windows XP Home.
 
Thanks for any advice you can give!!
  • ejn63

    11 Legend

    87468 Posts

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    Posted December 21st, 2007 19:00

    You need the chipset driver, notebook system software, and XP SP2 if you haven't already installed it.
  • Boyd B

    552 Posts

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    Posted December 21st, 2007 19:00

    Do you have a disc that has all the drivers on it? If so install the drivers on that disc. Otherwise, can you get on the Internet? If so, go to Microsoft and do all the Windows XP updates. This will most likely solve the problem. You just don't seem to have the current USB drivers installed.
  • pp.com

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    Posted December 22nd, 2007 18:00

    thanks both, got it working again