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LPeterP

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16 years ago

L

LPeterP

15 Posts

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4239

April 23rd, 2010 10:00

How to locate updated driver?

Platform: Dell Inspiron Mini 10 Netbook (1012). OS: Windows XP.

I'm getting a driver crash (BSOD). Analyzing the dump file with WinDbg reveals that the problem is in one of the driver files for the Integrated Webcam. It's the Creative Technology Advanced Audio FX driver, and the image file is OAO17Afx.sys. The exception code is C0000090; floating point invalid operation.

The problem is that Creative Technology says "go to Dell", but I can't find anywhere on the Dell website where I could try downloading a new version of the driver. When I go to support.dell.com, and report the model and service tag for this box, the driver is not listed as one of the possible downloads. Any suggestions how I can proceed?

Thanks

Peter