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bgn_support

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August 1st, 2007 14:00

no video

Hi All
i have a inspiron 9400 laptop with nvidia Go 7800 256 MB (PCI EXPRESS 16x)
when power on no video in LCD but you can see pixel problem when connecting a CRT monitor staying no video in LCD
thanks for help me to resolve this probelm
i think that the vga card is damaged
  • ejn63

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    Posted August 1st, 2007 14:00

    If it's under warranty, call Dell. If not, try to run the Dell diagnostics (F12 at boot).

    If you can't get the diagnostics to run, and it's out of warranty, you'll likely have to replace the card, which is proprietary - you'll need to call

    Dell Spare Parts 1-800-449-3355 ext 7269937

    The cards are not inexpensive - brace yourself for a $400 replacement.
  • 84

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    Posted August 4th, 2007 08:00

    Thanks for your message
    when trying F12 (diagnostic) or F2(bios) you will see at the same time a display in LCD and CRT monitor with pixel problem
    but in diagnostic i have pass check in (LCD, Inverter,...)
    thnaks for give me an online purchase if you have i cant find it
     
     
  • 84

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    Posted August 4th, 2007 12:00

    Hello again
    i upgrade my bios from A0 to A4 without result
    so if i can find a bios video for Gforce 7800 GO and i flash it purhapes i get something but i cant find any video bios in the net
    Regards