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Reinstallation Problems
Hey,
I was having some problems with my Dell XPS 15 laptop, so I decided to reinstall Windows 7. However, I've now run into some unexpected problems because many of my drivers went missing. My Ethernet and Network Controllers are both missing drivers, making it impossible for me to connect to the internet, and the USB Controller is also missing a driver, so I can't import the drivers (not that I know which ones I need) through USB.
I need some major help.
DELL-Ravi Ch
Moderator
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Posted October 26th, 2013 21:00
Hi reptar2am,
You will need different Internet working system so that you can download and transfer it to the problem computer using external media. Download the latest drivers available for your system from our Dell support site. For downloading the necessary drivers for your system please enter your service tag # on the link below, select the Windows 7 operating system, then download the necessary drivers onto the system and install it.
http://dell.to/18r60nI
Also, refer to the link below to install drivers in correct order.
http://dell.to/18LnbPL
Please let me know if this helps.