What OS are you running XP?  You need to check if you have Microsoft service pack (SP1) installed if your'e running XP.

How would I find that out? I would have thought they wouldn't have offered it to me if I didn't have the right stuff in my package....

duh! i should have read your post better..

:OP

I'm running xp proffesional.

 

Do you have SP1 installed?  Go to My Computer and do a right mouse click on it > Properties, you should see the versio of XP you are running and if you have SP1 installed it should say service Pack 1.

If it doesn't say Service Pack 1 then go to IE and do a Windows Update and download the Service Pack.

I looked and I do indeed have SP1.

I still don't understand why the picture directions say to access the "E" drive when I can't find one! What the heck is the "E" drive?

 

How exactly do I use this memory key? How would I save stuff on it and access it if I don't have the correct drive?

 

Thanks again for the help!!!

:O)

OK, I think I know what is going on.  The bubble you see popping up is XP telling you that it detected new hardware (your USB Pen drive, or memory key, they are called different names), the warning that it couldn't install is just a warning.

Now getting back to the documentation regarding an E: drive; this is just an example they are using it could be J: L etc when you plug in your memory key... they were just using E: as an example.  Now let's go into Explorer without your memory key plugged in, make note of all the drive letters that you see without your key plugged in, write them down C: D: etc...   Now plug in your memory key and XP will show the bubble in a few seconds, now go to Explorer and see if you notice any new Drive letters that wasn't there before you plugged it in.  If you see a new drive letter then that's your memory key, you can now addf iles to that drive letter.

 

YOU ROCK!!!

 

Thank you SOOO much!  It works fine.  I did a short test page.

 

Thank you again, SO MUCH!

No problem, what drive letter did your system assign the memory key?  Now when you fill up your key with data or feel you don't want any of the files on the key any more just delete the data from the drive letter like you do if it was like your hard drive.  It's a cool little device, I have a 512 MB USB Pen drive myself, comes in handy.  Better than burning a CD or carrying a floppy disk.  Good luck.