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Standard Bob

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December 29th, 2004 18:00

Windows Restore causes constant Reboot -- Help?

       My Latitude was used by a couple of my youngers (young family members), and they were able to infest it with LARGE amounts of spyware (while being left unattended), to the point it takes 10+ mins (literally) to boot up, not to mention some viruses that I think are now resident on it.
       I decided to do a system restore in safe mode, the last time being just before I installed Service Pack 2. Now it does nothing but reboot. I have tried both a normal boot and safe mode, and it will not load. Can anyone offer ideas to fix/get around this (perhaps back into system restore for an earlier point) w/o a nuke and pave solution? Please advise. Thank you.


System:
  • WinXP Home
  • Latitude CPxJ
  • Only have CD-Rom (no floppy)
  • WinXP Home CD not easily available (will an XP Pro CD Recovery work?)
  • 570

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    Posted December 29th, 2004 19:00

    Only problem there is I am completely unable to start windows. Keeps rebooting before Windows loads completely.
  • ejn63

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    Posted December 29th, 2004 19:00

    If this is a virus/spyware, booting in safe mode will often let you in so that you can back up your data before you rebuild the system, or attempt to repair it.
  • Flooby

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    Posted December 29th, 2004 19:00

    If you're unable to boot to Windows, and if a System Restore didn't work, you're probably going to be looking at a format and clean installation of Windows.  In the long run, it'll more than likely take a lot less time, and you should be able to boot to the Windows XP CD without any trouble.
  • ejn63

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    Posted December 29th, 2004 19:00

    The only hope short of an format/reinstall is to identify the spyware and remove it - and make sure your antivirus software is up to date as well.

    Often with these things, a format- reinstall takes less time than a fixup.
  • Ed C

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    Posted December 30th, 2004 10:00



    @Standard Bob wrote:
          My Latitude was used by a couple of my youngers (young family members), and they were able to infest it with LARGE amounts of spyware (while being left unattended), to the point it takes 10+ mins (literally) to boot up, not to mention some viruses that I think are now resident on it.
          I decided to do a system restore in safe mode, the last time being just before I installed Service Pack 2. Now it does nothing but reboot. I have tried both a normal boot and safe mode, and it will not load. Can anyone offer ideas to fix/get around this (perhaps back into system restore for an earlier point) w/o a nuke and pave solution? Please advise. Thank you.


    System:
    • WinXP Home
    • Latitude CPxJ
    • Only have CD-Rom (no floppy)
    • WinXP Home CD not easily available (will an XP Pro CD Recovery work?)



    NO. At this point a NUKE and PAVE is about the only option you have.

    Possibly a repair install might of worked but if you have a XP SP1 CD and you installed SP2 running a repair install with the SP1 CD will probably make the system even more unstable and or won't fix the reboot problem.

  • 570

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    Posted December 30th, 2004 11:00

           Thanx Ed C. I was hoping I would not have to hear that, but I figured it was inevitable.  Have a Safe and Happy New Year.