Hey all,

I bought my XPS M1330 last December and everything was fine until about 2 months ago. I experienced the vertical lines on the screen problem, and just found out that it was a common problem amongst XPS M1330. I called the technical support and they sent me a technician to replace the motherboard and it was good.

But last night I had left my laptop on to run the disk defragmenter overnight. When I woke up in the morning, the screen showed a blank screen and there was a BIG arrow cursor. So I turned off my system and turn it back on and Windows would not run, it would just show a blank screen.

I called technical support, and at first they thought that the disk defragmenter have corrupted some of my files and thats why Windows won´t run. So we tried to reinstall Windows, we got through the "Windows is loading files" screen, but after it loads it would show a blank screen again. Then we ran through the hardware tests, and I got an error code which is supposedly related with the hardrive. So now they have to send a technician to change my hardrive.

Has anyone faced this problems before? And what was the solution?

Also, the technician on the phone said that in the future I should not run disk defragmenter on my M1330 anymore. Is it true that it is bad for the system?