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Dell SP2309W webcam problems
I just bought a Dell SP2309W flat panel monitor and have been having problems ever since. The quality of the picture is very good, but the webcam never seems to work right. At first I installed the drivers and everything on the CD and the webcam told me I didn't install the drivers, so I reinstalled it, and the webcam started working, but only on 352 by 288 videos. I can't even take pictures with webcam central in 1600 by 1200. So when I go on skype, oovoo, or facebook to try to record videos, I can't change the resolution there for this webcam is useless.Well, I then went to find new drivers on dell.com and uninstalled the ones I had and reinstalled the new ones... and I still have the same problem. I have windows 7 and I tried everything to try to get this to work. Anyone got any ideas?
Getting customer support from dell terrible! they ask for a service tag number but apparently there isn't any on dell monitors, there for I can't get support on my monitor. Starting to become very disappointed in dell serivce.
I uninstalled dell webcam application as you said, and restarted my computer, then installed manycam, shows my camera on manycam, but the webcam only works at 352 by 288 pixels. I did also make sure the monitor is plugged in, and I also tried changing the cable to a different cable, but it still didn't work. Since the camera only works on a lower pixel, when I log onto facebook or use any video chat programs, I can't reduce my resolution of my video, there for the web cam just doesn't produce an image.
sharkstooth777
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Posted January 19th, 2012 17:00
Chris
I have a Dell SP2008WFPt monitor connected to an Inspiron 530S, and have never used the webcam until I tried to install Skype tonight. Skype says the microphone appears to be working o.k., but it's not replaying my recording on the playback. I re-installed the webcam cd which came with the monitor, and it reaches a point that asks for the webcam USB cable to be connected to the computer. I used a generic usb cable and attached it to one of the rear USB ports, but the install keeps telling me to connect the webcam USB cable to the computer (even though it is connected). Any suggestions on how to fix this? Thanks Don.
DELL-Chris M
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Posted November 30th, 2009 07:00
* The (SP2008WFP, SP2009W, SP2208WFP, SX2210, SP2309W) monitor USB cable must be connected to a USB port on the rear of the PC
* Open the Add/Remove Programs in the Control Panel and remove the Dell Webcam Application
* Restart the PC when done
* Open the Device Manager and verify that the Dell monitor is shown under Monitors. If not, reinstall the driver
* Install the ManyCam software, but, during the installation, remove the checks for the Free Ask Toolbar and Weatherbug
* Once installed, open the ManyCam application, click the Sources tab, click Cameras. Is the monitor listed?
DELL-Chris M (old account)
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