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MalwareResearch
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5777
February 9th, 2013 00:00
RMA U3011
Please help me start the process for RMA'ing my U3011, I did not find any information on the DELL website concerning this.
I need to RMA my U3011, the right panel is malfunctioning and causing horizontal pixel bleeding, please see the below picture.
Regards,
Charles
DELL-Chris M
Community Manager
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56891 Posts
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Posted February 14th, 2013 19:00
MalwareResearcher,
You can only return a monitor for credit within the first 30 days from the invoice date. If you are outside of that period, we would exchange the monitor. You can check the invoice start date by inserting your service tag number here and then clicking the Warranty tab.
Do you see the issue when running the U3011 Self-Test and the Built-in Diagnostics? http://dell.to/PM5dIX
DELL-Chris M (old account)
#IWork4Dell