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isikol

updated

8 years ago

I

isikol

1 Message

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914

April 26th, 2018 00:00

U3011, black outs, intermittent

Hello,

I'm very disappointed on the technical support for Dell products in my country Greece.

I have a U3011 which suddenly started to black out. Windows 10 pro can see that its connected but the screen signal is dead. I changed display port with dual DVI. Changed from 1080 ti to 970 but still nothing. I followed the directions for unplugging all the wires from behind the computer and reset it, but still nothing. The thing is that this comes and goes. When I opened my PC today it was working, but after 10 minutes it got all black. I have no screen saver or energy saver on. Latest Nvidia drivers. It has to be a hardware issue. The guys here in Dell Greece said I cant do anything but buy a new monitor. Do you have any suggestions? I'm an illustrator and this monitor was my right hand. Please let me know if you have any solution to this.

thank you in advance!

p.s. (service tag is )