GSbluto

updated

14 years ago

G

GSbluto

2 Posts

2

19474

February 22nd, 2013 00:00

Error message, after starting backup group

Hello all,

When I want to start the my backup group(networker, Monitoring, Groups), than it show me after 100% is complete following error message:

77775:save: Processing completed for disaster recover backup.

VSS OTHER: ERROR: VSS failed to process snapshot, error=0x8004230f: Unexpected VSS provider error. The error code is logged in the event log.

90108:save: Unable to save the SYSTEM STATE save sets: cannot create the snapshot.

86024:save: Error occured while saving disaster recovery save sets.

myserver.domain.XXX:DISASTER_RECOVERY:\: retried 1 times

Thank you!

  • LFloden

    8 Posts

    8394

    0

    Posted February 27th, 2013 11:00

    Make sure the Perform Disaster Recovery check box is unchecked. You can't do that one and the VSS_OTHER or the other VSS with that turned on.networkerdisaster_recovery.JPG

  • ble1

    6 Operator

    •

    14354 Posts

    •

    56186 Points

    8370

    0

    Posted February 22nd, 2013 01:00

    Could be so many things... if you google "0x8004230f vss" you will see what I mean.  Checking event log for related or more messages might isolate resolution process.

  • 8371

    0

    Posted February 22nd, 2013 02:00

    Is this Windows 2008 R2 systems?  Do you have a version of NetWorker client on them that supports 2008 R2?

  • lu100637

    1 Message

    8395

    1

    Posted February 28th, 2013 02:00

    I have the same problem since the costumer did install some microsoft patches (after Patchday)

    I found this site in the web. the costumer will try this workaround

    1 Attachment

  • GSbluto

    2 Posts

    8395

    0

    Posted March 1st, 2013 04:00

    Yes, that's the solution!!!! Thank you a lot!!

    And the problem was really after install some microsoft patches!

    But it is unacceptable that that this action is a solution forever.
    It doesnt save DEASTER_RECOVERY anymore. What should I do, if some day my backup server is down and i have to
    recover this backup ? Will it be work?

  • LFloden

    8 Posts

    8395

    0

    Posted March 1st, 2013 05:00

    My understanding is that you setup a different "client" (same client name) with the DISASTER_RECOVERY selection and don't include the VSS stuff in the save sets. That way you get the regular backups and the DISASTER_RECOVERY. Use a different schedule for the DISASTER_RECOVERY like once a month or every 2 weeks.

  • wmtW1BHxGX12559

    1 Rookie

    •

    100 Posts

    8395

    0

    Posted March 4th, 2013 00:00

    I don't think that is solution to this problem. The thing is, if you unchecked DISASTER_RECOVERY save set, you will not be able to BMR (Bare Metal Recovery) that machine. Tried it, it didn't work.

  • 8395

    0

    Posted April 25th, 2013 04:00

    Has anyone tried a re-register of the VSS?

  • 8395

    0

    Posted April 25th, 2013 04:00

    Hi all, I have the same issue. I can't backup my VADP Proxy anymore. The issue started to come up after some MS patches and the change from diskpart: automount disable. Nothing else has been changed on that system.

    Tried several approches I have found, none of the worked. Anyone might have a good idea?

  • 1933

    1

    Posted April 29th, 2013 02:00

    I have found the problems and was able to fix them. Within the application log of Windows it has shown two VSS errors:

    Event 8193

    Volume Shadow Copy Service error: Unexpected error calling routine RegOpenKeyExW(-2147483646,SYSTEM\CurrentControlSet\Services\VSS\Diag,...).  hr = 0x80070005, Access is denied.

    To fix that one, I had to give the NETWORK SERVICE user full access to that registry key. Within the details pane of the event log, you'll find the affected user. It looks something like this:

    0090: 2D 20 55 73 65 72 3A 20 - User:
    0098: 4E 61 6D 65 3A 20 4E 54 Name: NT
    00a0: 20 41 55 54 48 4F 52 49 AUTHORI
    00a8: 54 59 5C 4E 45 54 57 4F TY\NETWO
    00b0: 52 4B 20 53 45 52 56 49 RK SERVI

    Event 12293

    Volume Shadow Copy Service error: Error calling a routine on a Shadow Copy Provider {b5946137-7b9f-4925-af80-51abd60b20d5}. Routine details EndPrepareSnapshots({49a815d6-9ff2-473a-9659-72f81332a966}) [hr = 0x80070015, The device is not ready.

    I found a lot of theories on what could be wrong. The simplest one helped me: assign a drive letter to the System Reserved partition in the disk manager for Windows.