UNSOLVED
MS Exchange backup fail
Hi there,
I have the following problem with one of my customers: he tries to do a backup of MS Exchange (release module 5.1) with Legato Networker 7.2.2.Build.422, before the upgrade to MS Exchange module version 5.1 the module crashed always. Now, after the upgrade the crash never happens again but there are some other problems :
- To backup the mailbox of the users for example with "M" letter it takes 10 hours
- inside the Legato index there is not trace regarding the backup so Legato think that the backup fail and consequently does not backup any mailbox
- The backup regarding Public Folders does not work, the Distribution List are skipped and the backup crash with a fatal error.
Please, someone has some suggestions on how to troubleshoot this problem ?
Thanks in advance .
regards,
Andrea Romoli
I have the following problem with one of my customers: he tries to do a backup of MS Exchange (release module 5.1) with Legato Networker 7.2.2.Build.422, before the upgrade to MS Exchange module version 5.1 the module crashed always. Now, after the upgrade the crash never happens again but there are some other problems :
- To backup the mailbox of the users for example with "M" letter it takes 10 hours
- inside the Legato index there is not trace regarding the backup so Legato think that the backup fail and consequently does not backup any mailbox
- The backup regarding Public Folders does not work, the Distribution List are skipped and the backup crash with a fatal error.
Please, someone has some suggestions on how to troubleshoot this problem ?
Thanks in advance .
regards,
Andrea Romoli
infoklix
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Posted September 11th, 2007 04:00