MouradM

updated

15 years ago

M

MouradM

13 Posts

0

2076

April 27th, 2012 21:00

NDMP backup failed

Hello,

I had NDMP backup failed for my Netapp appliance, it is failing for a specific volume not all the volumes. here is the errors i can see

nasdir:/vol/nas7 nsrndmp_2fh: interrupted, exiting the File History merging...

nasdir:/vol/nas7 nsrndmp_save: backup failed.

nasdir:/vol/nas7 nsrndmp_2fh: nsrndmp_2fh aborted.

nasdir:/vol/nas7 aborted due to inactivity

How can i troubleshoot that, and why it is failing for that specific volume ?

APpreciate your help.

Mourad

  • Bebo2k

    544 Posts

    789

    0

    Posted April 27th, 2012 21:00

    Hi Mourad,

    What is your NetWorker version and what is the backup level you are using for that NDMP backup ?

    What is the group inactivity timeout setting in the Group properties under the advanced tab. The default value is 30 minutes, I would suggest changing this setting  to 0 (zero).

    Thanks,

    Ahmed Bahaa

  • MouradM

    13 Posts

    789

    0

    Posted April 27th, 2012 21:00

    Ahmed,

    networker version is 7.6.3.2 and my backup level is 1 , i would like to mention that Full backup works but level 1 is failing for that particular volume. I will change the group settings and update you shortly.

    Thank you

    Mourad

  • Bebo2k

    544 Posts

    789

    1

    Posted April 27th, 2012 21:00

    Hi Mourad,

    Frequently incremental NDMP backups (level 1-9 backups) fails due to inactivity timeout, Where NAS devices takes a very long time to check the filesystem and compare file headers to determine which files have changed since the last lower level backup. When this exceeds the group timeout, the backup will fail. So by changing the inactivity timeout attribute to Zero instead of 30 minutes you will avoid that issue.

    Waiting your updates.

    Thanks,

    Ahmed Bahaa

  • MouradM

    13 Posts

    789

    0

    Posted April 27th, 2012 21:00

    Appreciate your help Ahmed , Solved by changing the inctivity timeout

    Mourad