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legatokbacc

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20 years ago

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4234

September 28th, 2006 08:00

Networker 7.3.2 Inventory from GUI

Hello,

i've a problem with doing inventory from GUI on Library with barcode reader and barcode eader enabled in networker. Networker always loads the media in the drive and reads the label. i've tested this with 2 different libraries on two different server.
This behaviour is since the upgrade to 7.3.x, 7.2.x worked fine and used the barcode reader to update slots. i reinstalled 7.2.1 to test again an it worked fine again. anyone an idea?
Networker 7.3.x
Windows 2003 SP1
Overland NEO 2000
Overland ArcVault12

thx!!
  • ble1

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    Posted September 28th, 2006 08:00

    I believe there was a patch for that in 7.3.1 - or at least that's what I seem to remember. It wouldn't be bad to open this with support and discuss it with them.
  • sfishbain

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    Posted October 1st, 2006 01:00

    The problem cause is, that the barcode labels do not match the library. We found out that Overland, StorageTek, Quantum etc libraries use different barcode label formats. Some of them match other libraries, some of them do not. When you received your new library, there was a barcode label example in the package. If there wasn't an example, I suggest you call Overland Support and ask them to send you the barcode label example. You should order exactly the same barcode labels where you order them.
  • ble1

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    Posted October 1st, 2006 12:00

    Sagi, the issue here described by user is not when changing library, but when changing NW version. It was tested with two different libraries - it is not that tapes were moved between them or that first one was upgraded to secone one.
  • 1386

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    Posted October 3rd, 2006 11:00

    I've got a new Overland ArcVault12 and used the Barcodes that were delivered with the Library, so i dont't belive this is an barcode issue.
  • ble1

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    Posted October 3rd, 2006 12:00

    Did you speak with support?
  • jbmcgowan2

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    Posted October 4th, 2006 15:00

    Have you already run a complete nsrjb -Iv on the library?
  • DPCDSB

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    Posted October 30th, 2006 13:00

    We have the same problem. Our barcode reader worked fine until we upgraded to v7.3.1

    I opened a ticket with our third-party support vendor and they told me that after buying Legato, EMC put out Networker 7.3.x in which they replaced the Legato library code with their own.

    I now get the message "expected '-', got 'TK954S2'" as I am forced to physically inventory each tape in the library. I set my inventories to "fast" but it does "slow" inventories anyway pulling each tape into the drives to have their magnetic labels read. EMC informed our support vendor that there are currently no plans to change the code back or otherwise modify it to correct this problem. Isn't that nice of them?
  • ble1

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    Posted October 31st, 2006 04:00

    I was able to see fast inventory doing whole library inventory too with 7.3.2. However, the question remains what happens when you run inventory from command line. Change in code is not related to EMC buying LGTO - someone just told you the story :D
  • DPCDSB

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    Posted October 31st, 2006 11:00

    Hi Hrvoje,

    Thanks for doubting the "story" from the Legato Partner who we have a support contract with. Really. When you suggested that I see what happens if I use the command-line utility instead of the GUI to perform a fast inventory, it gave me an great idea.

    This is from the Networker v7.3.x Command Reference Guide:
    "nsrjb communicates directly with a locally managed jukebox,
    there is no intervening agent.
    "

    I took a look at the nsrjb.exe utility on my v7.3.1 Networker server and found that it was at version 7.3.1 and had been compiled on June 5, 2006. Then I took a look at the nsrjb.exe utility on my 7.2.0 server and found that it was at version 7.2.0 and had been compiled on October 25, 2004.

    I decided to try a little experiment. I renamed nsrjb.exe on my Networker v7.3.1 server to nsrjb.new. Then I copied the nsrjb.exe utility from my Networker v7.2.0 server to my Networker v7.3.1 server.

    Yay!!! My fast inventory now works like before but I still need to do a library reset afterward so that my library screen updates to reflect the new information. I also performed a test backup on one of my clients and a tape was loaded into one of the drives, it was formatted and data was written to it. I stopped the backup and performed a library reset. The tape was unloaded and the library screen updated on its own to show that the tape had been put back into the cartridge.
  • ble1

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    Posted October 31st, 2006 12:00

    Still, this give you now unsupported environment and that's not something you want. So I would rather chase it with support... From what you have said, you didn't do test with nsrjb from cmd line using nsrjb.731?