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nrgreen

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10 years ago

N

nrgreen

21 Posts

0

2009

April 21st, 2016 09:00

SharePoint GLR mounting clone copy

We are trying to use the NNM client for SharePoint backups and GLR restores.  If we try to mount a backup of the SharePoint database it will mount the offsite clone copy on data domain  and not the primary copy on local data domain data domain.  If i take the clone device offline  and do the mount then it will mount the primary copy.

all primary copies show as browable

SahrePoint 2103

NetWorker Module for Microsoft version 8.2.2.0.926

OS 2012 R2

  • gautamgp

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    Posted April 24th, 2016 09:00

    I advise that you open a Support Case for it.

  • nrgreen

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    Posted April 24th, 2016 10:00

    Thank you  I have one open and it is not progressing

  • gautamgp

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    Posted April 25th, 2016 21:00

    Hi,

         Please try to mark the secondary copy as suspect and then perform the restore and let me know the status.

  • nrgreen

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    Posted April 26th, 2016 06:00

    If we take the secondary copy off line or mark as suspect it will them mount the primary copy

  • gautamgp

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    Posted April 26th, 2016 08:00

    I can think of two things,

               1. either the backup has a problem (have you tried another backup and see if you can observe the same kind of behavior)

               2. You can try to stop NetWorker services, then rename temp folder on the Server and restart Services. (This will erase job history from the GUI)

               3. It could be a bug, Support would need to validate that.

  • nrgreen

    21 Posts

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    Posted May 3rd, 2016 10:00

    EMC support  was able to provide a solution

    Go to HKLM/Software/Legato/NetWorker/NWFS/

    Create string named STORAGENODE

    STORAGENODE    REG_SZ  DataDomain HostName