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assistenza vm
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February 22nd, 2021 00:00
Intel X520 Dual-Port 10Gb modules incompatible
I have a problem with this network card and esxi, if there is no module insert in to the network card is the system recognized correctly the device, but when i insert a copper module in to the network card it disappears from the system and in the log i give this error :
ixgbe 0000:84:00.0: failed to load because an unsupported SFP+ or QSFP module type was detected.
i have try to upgrade the firmware di the last version, i have changed the module ( i have used unifi and gtech ) but the problem persist .. which rj45 sfp + modules are compatible with this card ?
Thanks
DELL-Chris H
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Posted February 22nd, 2021 05:00
Assistenza vm,
Would you confirm the system it is installed in, as well as the part number for the specific card you have installed? That way I can confirm compatibility with the system and Esxi.
Let me know.
DELL-Chris H
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Posted February 22nd, 2021 06:00
Dear Chris
thanks for your answer, this is the details about the system :
the server is PowerEdge T740 with ESXI 7.0 iso customized version DELL v 7.0
the driver ixgben of the network card is at version 1.8.9.0, the network card is 540-BBDR
the transceivers checked are unifi and gtek
Thanks
DELL-Chris H
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Posted February 22nd, 2021 07:00
Would you reconfirm the system type, as there isn't a T740, are you sure it isn't an R740?
DELL-Chris H
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Posted February 22nd, 2021 07:00
you have right .. sorry PowerEdge R740
DELL-Chris H
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Posted February 22nd, 2021 09:00
The issue is likely due to the SFP being incompatible, as I am not aware of any supported Unifi or gtech. You can see the compatibility matrix here.
DELL-Chris H
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Posted February 22nd, 2021 23:00
so, this network card is compatible only with the DELL transceivers ... in the link that you have posted the only transceiver 10Gb cat6a supported is the DELL SFP-10G-T actually in sale for only € 373 instead of € 653 ... for one transceiver !! if i remember correcly the network card have a lower price
I have no words
thanks for you support
terracenter
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Posted July 2nd, 2024 15:48
Hi, I have the same problem with 7 PowerEdge R640 servers, which have Intel 10GbE 2P X520 Adapter card.
The matrix list is not online.
Could you please give me access to the list
Thanks for your help
The Intel X520 network card on ESXi, ensure you're using SFP+ modules that are compatible with Intel X520 cards. Check Intel's compatibility list or use Intel-branded modules to avoid the "unsupported module" error when using RJ45 SFP+ modules.
DELL-Charles R
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Posted July 2nd, 2024 17:36
Hello,
I'm not sure what Chris' link was but this may be what you are looking for.
You should be able to use the Intel transceivers. https://dell.to/4eObscD
DELL-Charles R
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