jl_franco

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jl_franco

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July 3rd, 2015 11:00

N2048P from uBoot menu

How to recover a N2048P from uBoot menu, the switch has all the ports light on and display status 01

  • giovanni.lnl

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    Posted September 30th, 2015 02:00

    Thanks for your reply.

    Unfortunatly the boot process doesn't go that further and it never reaches the boot menu, here's what I can see from the console (i cut out the first part):

    U-Boot 2012.10-00077-g89d3a3e (Mar 18 2014 - 13:11:33)

    DRAM:  1 GiB
    WARNING: Caches not enabled
    NAND:   Micron MT29F2G08ABAEA, 128 KiB blocks, 2 KiB pages, 16B OOB, 8-bit
    NAND:   chipsize 256 MiB
    In:    serial
    Out:   serial
    Err:   serial
    arm_clk=1000MHz, axi_clk=499MHz, apb_clk=124MHz, arm_periph_clk=500MHz
    Net:   Registering eth
    Broadcom BCM IPROC Ethernet driver 0.1
    Using GMAC0 (0x18022000)
    et0: ethHw_chipAttach: Chip ID: 0xdc14; phyaddr: 0x1
    serdes_reset_core pbyaddr(0x1) id2(0xf)
    bcmiproc_eth-0
    boot in 3 s
    Creating 1 MTD partitions on "nand0":
    0x000000200000-0x00000f000000 : "mtd=4"
    /image1 not found!
    ubifsload - load file from an UBIFS filesystem

    Usage:
    ubifsload [bytes]
        - load file 'filename' to address 'addr'
    Wrong Image Format for bootm command
    ERROR: can't get kernel image!
    Saving Environment to NAND...
    Erasing Nand...
    Erasing at 0x160000 -- 100% complete.
    Writing to Nand... done
    /image2 not found!
    ubifsload - load file from an UBIFS filesystem

    Usage:
    ubifsload [bytes]
        - load file 'filename' to address 'addr'
    Wrong Image Forat for bootm command
    ERROR: can't get kernel image!
    u-boot>

    I tried to set both flash1 and flash2 but with no luck, I tried to setup a tftp server on my PC and use it but it seems it wont use it, I tried the tftpboot command and it gave me this error:

    u-boot> tftpboot
    ERROR: Ethernet external port not connected
    at bcmiproc_eth.c:124/bcmiproc_eth_open()

    I guess it doesn't bring up the interfaces?

    Don't know if it's any usefull now but I think I discovered what caused the problem, a new firmware has been uploaded on top of the active one instead of the backup (which I gust could be empty), then the switch has been reset but during the boot the operator enter the boot menu and selected the option to format the switch (last one if I remember correctly)

  • jl_franco

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    Posted July 3rd, 2015 11:00

    does any one has a manual?, I read the:

    -Upgrading Dell Networking N3000_N2000 series switches document

    -uBoot commands

    and does not have a clear process to recover the switch and make it to boot from its firmware image (N3000_N2000v6.2.1.6.stk)

  • jl_franco

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    Posted July 7th, 2015 17:00

    I forgot to tell you about the boot menu what I have is the uBoot and has specific options (instructions) for the switch, if you have a uBoot newest manual, would be great!, regards!

  • jl_franco

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    Posted July 7th, 2015 17:00

    Hello Daniel!

    Yes I made some tests regarding the manual, but what I can not do on the switch is:

    1. Establish a TFTP connection to upload the version on to de switch (variables are not taking changes)

    2. I upload by Kermit/serial de version but I am not able to give the correct instruction to the switch to load this new OS version and restart

    3. All the ports are green, is this normal?

    Thanks for your kind answer!

    Jose Luis Franco

    jl_franco@dell.com

  • giovanni.lnl

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    Posted September 29th, 2015 04:00

    Hello Daniel,

    Unfortunatly after a series of updates and formats done during a test I ended up with a N2024P switch in the exact same situation as the one described here, it boots up and then I'm stuck in uBoot mode, all lights on and fan at full speed.

    Can you contact me with the solution? It seems I can't  write to you directly.

    Thanks.

  • ponyma2015

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    Posted November 12th, 2015 23:00

    Dear Sir

    I have the same question

    Can you help

    my email address is <ADMIN NOTE: Email id removed per privacy policy>

    thanks...

  • ponyma2015

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    Posted November 12th, 2015 23:00

    Dear sir

    I have the same question

    can you help

    my mail address is <ADMIN NOTE: Email id removed per privacy policy>

    thanks...

  • JamesG87

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    Posted December 7th, 2015 14:00

    We are having the exact same issue. Did you manage to get it working?

    Did you have to re-load up the firmware?

  • JamesG87

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    Posted December 7th, 2015 14:00

    I have the same issue as giovanni.lnl

    How to do you fix from ERROR: can't get kernel image!

  • giovanni.lnl

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    Posted December 9th, 2015 01:00

    Hi James, I wasn't able to recover the switch from that situation so I got a replacement for it