Hi All, 

I continue to loss my internet connection on 1 of my 3 computers and I receive the same error message after troubleshooting the network diagnosis.. "The Intel (R) Dual Band Wireless-AC 3165 adapter is experiencing    Not fixed driver- or hardware-related problems"

What I have done in the past was restart my computer roughly 5 times and it would end up working on one of the 5 times or try downloading the most up-to-date Network Driver from the Dell website. Lately that downloaded file has failed me and I decided to go to the Forums for help. 

Any help is appreciated. I have the Dell Inspiron 5000 series 2 in 1 laptop.