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PM2008

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PM2008

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October 7th, 2008 03:00

Help Please... Wireless Network not working...

Hello, can anyone please help me.

 

I recently switched ISP companies and my wireless internet connection is no longer working.

I have an Inspiron 1501 Laptop and trying to connect to a Linksys Wireless-G 2.4GHz broadband router.

It's a secured wireless network, I have entered the Network Key when prompted to connect and then receive the following message:

 

"Limited or no Connectivity

You might not be able to access the Internet or some network resources. This problem occurred because the network did not assign a network address to the computer."

 

I can't connect to the Internet at all and don't understand why... can someone please advise?

 

Thanks in advance.

  • volcano11

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    Posted October 7th, 2008 03:00

    Did you install any software from the new ISP on the computer when you changed to the new ISP?  

     

    Steve

  • jmwills

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    Posted October 7th, 2008 03:00

    Please post the results of an ipconfig /all so we can see what is happening.
  • PM2008

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    Posted October 8th, 2008 03:00

    No, new software was added from new ISP.

     

    I'm not very technical, what results from the ipconfig /all am I looking for to post?

     

  • volcano11

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    Posted October 8th, 2008 03:00

    Putting a comma between No and New makes your answer very ambiguous.  Do you mean the you did not install any software?

     

    Go to Start > Run and type cmd then click OK. In the command prompt window that opens, type ipconfig /all then hit the enter key. Write down the output from this command or select it and save it to a txt file, then copy this output into a reply to this message.

     

    Steve

     

     

  • jmwills

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    Posted October 8th, 2008 04:00

    Start>Run type cmd

     

    Inside the box that pops up type this exactly noting the spacing:

     

    ipconfig /all >> C:\ipconfig.txt

     

    Go to the C Drive, copy and paste the contents of the ipconfig.txt file here.

     

    Message Edited by jmwills on 10-08-2008 07:22 AM
  • PM2008

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    Posted October 9th, 2008 01:00

    Windows IP Configuration

     

            Host Name . . . . . . . . . . . . : PeterM-1

            Primary Dns Suffix  . . . . . . . :

            Node Type . . . . . . . . . . . . : Hybrid

            IP Routing Enabled. . . . . . . . : No

            WINS Proxy Enabled. . . . . . . . : No

            DNS Suffix Search List. . . . . . : phub.net.cable.rogers.com

     

    Ethernet adapter Local Area Connection:

     

            Connection-specific DNS Suffix  . : phub.net.cable.rogers.com

            Description . . . . . . . . . . . : Broadcom 440x 10/100 Integrated Controller

            Physical Address. . . . . . . . . : 00-1C-23-89-16-8A

            Dhcp Enabled. . . . . . . . . . . : Yes

            Autoconfiguration Enabled . . . . : Yes

            IP Address. . . . . . . . . . . . : 99.234.70.150

            Subnet Mask . . . . . . . . . . . : 255.255.254.0

            Default Gateway . . . . . . . . . : 99.234.70.1

            DHCP Server . . . . . . . . . . . : 99.234.64.1

            DNS Servers . . . . . . . . . . . : 64.71.255.198

            Lease Obtained. . . . . . . . . . : Wednesday, October 08, 2008 7:27:46 PM

            Lease Expires . . . . . . . . . . : Wednesday, October 15, 2008 12:07:11 AM

     

    Ethernet adapter Wireless Network Connection:

     

            Connection-specific DNS Suffix  . :

            Description . . . . . . . . . . . : Dell Wireless 1390 WLAN Mini-Card

            Physical Address. . . . . . . . . : 00-1B-FC-D1-EA-75

            Dhcp Enabled. . . . . . . . . . . : Yes

            Autoconfiguration Enabled . . . . : Yes

            Autoconfiguration IP Address. . . : 169.254.232.98

            Subnet Mask . . . . . . . . . . . : 255.255.0.0

            Default Gateway . . . . . . . . . :

     

  • jmwills

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    Posted October 9th, 2008 02:00

    From the looks of the file, you are plugged directly into a cable modem which has no routing capabilities.  If it did, your IP Address would be a private address such as 192.168.1.100

     

    What you need to do is get a good wireless router and that would be placed inbetween your cable modem and your PC's.  Right now, with the exception of the Windows firewall your machine is exposed tot he world.

     

    No wireless because, again, no wireless router.  The 169.254.x.x address is a private Microsoft address that indicates the wireless network card cannot find a valid DHCP server (router).

     

    http://willsit.com/default.aspx

     

    http://www.microsoft.com/windowsxp/using/networking/setup/default.mspx

  • jmwills

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    Posted October 9th, 2008 03:00

    Read the Micorosft link.  Either the router is not working (broken) or it was not setup properly.
  • PM2008

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    Posted October 9th, 2008 03:00

    Thanks for helping...

     

    My internet is running straight from a cable modem right now. I do have a Linksys Wireless-G 2.4GHz Broadband Router but I haven't hooked it up because the wireless isn't working. Any suggestions?